Shipping policy
Order Processing Time
Order Fulfilled: Mon-Fri
Orders are generally processed within 1–2 business days after successful payment verification.
Orders placed after the daily cut-off time may begin processing on the next business day.
Order Cut-Off Time
Daily order cut-off time: 5:00 PM (GMT+00:00) Greenwich Mean Time (London)
Shipping Fee
Nexoratime applies a flat shipping fee of 25 GBP.
Transit Time
Estimated transit time is approximately 4–5 business days.
Total Delivery Time
Estimated total delivery time is approximately 5–7 business days.
Delivery estimates are provided for informational purposes only and are not guaranteed.
Shipping Delays
Delivery delays may occur due to:
- Weather conditions
- Carrier disruptions
- Customs procedures
- High order volumes
- Public holidays
- Incorrect customer information
- Operational limitations
Nexoratime is not responsible for delays outside our reasonable control.
Incorrect or Incomplete Addresses
Customers are fully responsible for providing accurate and complete shipping information.
If a customer provides an incorrect or incomplete address, Nexoratime is not responsible for delivery failures, delays, lost packages, or additional shipping charges.
Orders returned due to incorrect address information may require customers to pay additional shipping costs for reshipment.
Shipping Availability
Shipping availability may vary depending on destination, operational restrictions, or carrier limitations.
Nexoratime reserves the right to limit or refuse shipments to certain locations.
Tracking Information
Where available, tracking information may be provided after shipment processing.
Tracking updates depend on carrier systems and may not update immediately.
Lost or Delayed Packages
Customers experiencing delivery issues should contact customer support for assistance.
While we will make reasonable efforts to assist customers, Nexoratime cannot guarantee carrier performance or delivery timelines.
Customer Responsibilities
- Customers are responsible for:
- Providing accurate shipping information
- Monitoring tracking updates
- Ensuring package acceptance where required
- Reviewing local import requirements where applicable
Delivery Attempts
Carriers may attempt delivery according to their operational procedures.
Failed delivery attempts may result in package returns, delays, or additional charges.
Policy Changes
Nexoratime reserves the right to modify this Shipping Policy at any time without prior notice.
For More Information
Trade name: Nexoratime
Managed By: Nexfeeds Ltd
Business Contact: +44 121 928 4471
Support Mail: support@nexoratime.shop
Physical Mailing Address: Nexoratime, 101 Metchley Lane, Harborne, Birmingham B17 0JH, United Kingdom